WO
Wessel O
1 reviews | Active since Apr 2013
16 Nov 2015, 20:37
Snails
Good day, I have always been a loyal supporter of Spar and have found that the quality is very good especially the fresh produce. I bought 2 heads of cauliflower on the 14/11/2015, that night I was busy making food and when I opened the cauliflower i found 7 snails inside the one head eating away...<br> I understand that Spar is only a intermediary and not directly responsible for the production and packaging of the products sold (except under own labelling), but this is unacceptable and a big risk when it comes to losing loyal customers and a good reputation. <br> <br> Please respond.<br> Regards<br>
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Replies (1)SPAR's replyOfficial
17 Nov 2015, 07:45Hello wes712,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,
SPAR's reply17 Nov 2015, 07:45
Official
Hello wes712,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,
