RVDM
Raymund Van Der Mescht

1 reviews | Active since Nov 2011

18 Apr 2016, 17:16

Snack platter with mould!!

Today I bought a snack platter, and after eating one of the sausages noticed it tasted horrible. When I inspected it I noticed that most of the food are covered by blue mould!! Mind you, the sell by date are only tomorrow!! I immediately took it back, and only received the money back for what I paid for it. No refund as Spar promises on TV as \double\" the guarantee for freshness?? Driving back to the store, ended up costing me time and petrol!! Do I need to place the pictures taken, on Facebook and Twitter?? The store manager Johan didn't care. What if I fall ill?? Do Spar really care about freshness??"

0
Replies (1)
SPAR
SPAR's reply19 Apr 2016, 09:28
Official
Hello raymundpta,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za