JS
Jorge S
1 reviews | Active since Aug 2014
29 Feb 2016, 18:37
Shelves always empty
Good Day <br> This is about your VC Superspar in Brakpan.Again its with disgust that I have to write to H/O about this Spar. There shelves are forever empty ,I've got the photos to prove it and I will put them on every social media I can find. And no I don't want your pathetic gift card that did not even work and was an embarrassment when I finally did use it.If they cant afford stock close the place down!!to add fuel to the fire is being told with attitude that they waiting for stock, this is a daily occurrence, it got better two years ago and has just gone downhill to a worse state then it was then. I will be phoning tomorrow and hopefully speak to the MD of Spar maybe then they will open their eyes to the public concerns, that is even if he's interested!
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SPAR's replyOfficial
02 Mar 2016, 07:24Hello JorgeS,
Thank you for your email and for your concern. Unfortunately the situation at our VC SUPERSPAR.store has been less than what you have come to expect from our store in recent months. We are very sorry that the situation has had to reach this level of frustration with you, but please bear with us whilst we seek a sustainable resolution going forward.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for your email and for your concern. Unfortunately the situation at our VC SUPERSPAR.store has been less than what you have come to expect from our store in recent months. We are very sorry that the situation has had to reach this level of frustration with you, but please bear with us whilst we seek a sustainable resolution going forward.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,
SPAR's reply02 Mar 2016, 07:24
Official
Hello JorgeS,
Thank you for your email and for your concern. Unfortunately the situation at our VC SUPERSPAR.store has been less than what you have come to expect from our store in recent months. We are very sorry that the situation has had to reach this level of frustration with you, but please bear with us whilst we seek a sustainable resolution going forward.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for your email and for your concern. Unfortunately the situation at our VC SUPERSPAR.store has been less than what you have come to expect from our store in recent months. We are very sorry that the situation has had to reach this level of frustration with you, but please bear with us whilst we seek a sustainable resolution going forward.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,