NR
NIRESH R
1 reviews | Active since Jul 2015
04 Sept 2015, 11:03
SECOND COMPLAINT WITH NO RESPONSE FROM THE STORE
My Wife and I went to Gateway Superspar on Sunday to have a meal at their inhouse Ariano's restaurant and the service was almost non existant, we sat for over 35minutes before receiving a menu which we could order from, our order was only taken 20 minutes later and food arrived close to 20 minutes after placing an order ( we had ordered \ pie chips and gravy) so half this meal was already prepared ( the pies) but still took so long.<br> Upon speaking to staff to complain about the slow service
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Replies (1)SPAR's replyOfficial
04 Sept 2015, 16:07Hello NEMESIS23,
Thank you for bringing this to our attention. We will be taking this up with the owner of the store and within a maximum of 2 working days we will contact you to resolve this matter.
Thank you for helping us to improve.
Luyanda Dlamini
Customer Care Advisor
ww.spar.co.za
Thank you for bringing this to our attention. We will be taking this up with the owner of the store and within a maximum of 2 working days we will contact you to resolve this matter.
Thank you for helping us to improve.
Luyanda Dlamini
Customer Care Advisor
ww.spar.co.za
SPAR's reply04 Sept 2015, 16:07
Official
Hello NEMESIS23,
Thank you for bringing this to our attention. We will be taking this up with the owner of the store and within a maximum of 2 working days we will contact you to resolve this matter.
Thank you for helping us to improve.
Luyanda Dlamini
Customer Care Advisor
ww.spar.co.za
Thank you for bringing this to our attention. We will be taking this up with the owner of the store and within a maximum of 2 working days we will contact you to resolve this matter.
Thank you for helping us to improve.
Luyanda Dlamini
Customer Care Advisor
ww.spar.co.za
