BN
Busisiwe N

1 reviews | Active since Oct 2018

02 Oct 2018, 12:40

RUDE/********* Manager at SPAR

Saturday the 29th of September I went to do my groceries at SPAR Moloto Big Tree, they had SURF 3kg on special, on the shelves were separated surf's but they had bundles on the floor packaged of 6 surf's inside, I then took one bundle/pack which equals to 6 of surf's, then as I was queuing to pay for my groceries there were two women in front of me who had almost about 50 or more packs/bundles of these items (surf) on a big trolley that is used by packers, the manager there by the name of Aubrey assisted them nicely without any issues then when it was my turn to pay he then came to the cashiers informing them that they can only sell 4 surf's for each customer??? I then asked if that is fair as they have just sold one customer over 50 packs?? and now we are told that we can only buy 4 ?? he responded to me by saying what other people buy and being sold is none of my business I'm getting only 4 surf's and he just left me there unattended and the cashier had no choice but to sell me only 4 as it was an instructions from the manager (Aubrey)

It would be appreciated if head office or someone senior have a talk with the manager as the treatment I got on Saturday was completely unacceptable, unfair and he was very rude as he didn't even listen to what I was saying he just took a look at me and said "I said your getting only 4" and left, is that how SPAR managers treat its customer??? do you sell your products by favour?? do you undermine your customers?? Disgusting Ethics??? I take a real offence of this incident?

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