CD
CindyJo D

1 reviews | Active since Oct 2012

26 Nov 2016, 19:29

Rude Staff , Disgusting customer service

<p>Good Day <br />I would like to inform spar of the bad shocking customer service i have received in store today. A store I go to nearly everyday.I went to purchase a few things before work when getting to the till the lady kept on ringing my things up wrong which was not a issue.When it was time to pay I could not as Nedbank was offline and the lady that came to assist says it has been off since this the morning she then instructs me to go to the ATM which i do to withdraw cash they will wait for me to come back to make payment.I do that come back and all my things are packed on the next till and they serving other customers i ask whats the problem the lady says we can ring it up again you just need to wait in the queue. I got irritated as I would be late for work.The way she spoke to me was rude she kept on raising her voice i asked to speak to the manager. She then explains to the manager why i am upset but again raises her voice and when i tell her to speak to me properly and not scream she says something in her own language and walks away.The manager does absolutely nothing and when i tell her it was the way i was spoken to and she is covering up for her staff she argues with me does not give me a chance to speak and not even apology needless to say i left all my groceries there and left. Had to rush to work.I am disgusted in the way i was treated your staff is rude and disrespectful.</p>

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