DG
Dayalan G

1 reviews | Active since Jul 2011

08 Feb 2016, 14:13

Rude Owners

<br> Used my debit card at Spar for R20. Card went through yet the tiller swiped it again. I got 2 messages on the phone from my bank. The owner insists that the bank will monitor my bank account and refund when. When i told him i work in a bank and that is not how it is done, the owner got rude and abusive to me. These guys have absolutely no idea what customer service is. They are rude constantly and see it as a problem if a customer asks them for any help. We will never ever go back to this Spar again.

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Replies (1)
SPAR
SPAR's reply10 Feb 2016, 09:46
Official
Hello Dayalan Govender,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za