RUDE MANAGER at SPAR GLEN ACRES, or maybe just ******

I went to buy oranges and they had to have seeds as I wanted to make Marmalade. At the veg section I asked two workers packing oranges who in turn asked the three ladies behind the fresh juice counter (that makes 5 employees), after a good 3 to 4 minutes of them consulting each other, I was told that those oranges had seeds in them. I insisted THREE times for them make sure, the reason being that it would inconvenience me to have to return to the store. they assured me, so I left and warned to return if it where otherwise. when I sliced one at home I noticed that they **** about the seeds. and it took me thirty minutes to return to the SPAR GLEN ACRES, GLEN MARAIS. I saw the manager, and explained the wrong advise got from his staff and how much I was inconvenienced by that event. With his nose up he told me that all I could get was a refund of my money... Really? no apology what so ever for himself being the manager or on behalf of his staff or the SPAR brand... REALLY??? in 2022 ??? no remorse but as cold as he could be. whilst I suffered financial inconveniences, waisted time and physical stress in the process of having to return the item. BTW, I worked so hard to avoid this. He swiftly walks away from me as if I was there seeking his friendship. I left the store regretting ever setting foot in there in the first place. This is not just about oranges, it costs me a lot just to get to that shop, I reside in Glen Marais and this store has been my first option for the past 15 years.

After living I went the URBAN market, whish is a robot down Dann road and 1 single worker there made my day when she sliced an orange in two to prove to me that it contained seeds. Now that's' first class customer service, the 1 lady was more helpful than 5 SPAR workers and a manager. So I learned that it was not the workers that spoiled my day because errors is natural in humans, but ********* management conduct from that SPAR manager. Or did he act like that because I am black?

I simple "I am sorry for this experience" was enough. I find it regrettable that SPAR hires someone who don't have the basic HR skills in management.