SZ
Sindisiwe Z
1 reviews | Active since May 2025
06 Mar 2026, 10:48
rude employee
Good day I am writing this review with so much disappointed from Bertrams spar the staff there is horrible and doesn't know how to talk to customers the service level and service delivery is bad. I was disappointed by the employee named Jolina and I will not spend my funds there anymore I spent R2500 to be disrespected by your employee she has no way of speaking to customers she doesn't think before opening her mouth I don't know how there is such a staff member there I felt invaluable and embarrassed the way she spoke to me yesterday and even clicked her tongue at me right in front of other customers
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Sindisiwe Z's updateReviewer Update
06 Mar 2026, 10:50 Good day I am writing this review with so much disappointed from Bertrams spar the staff there is horrible and doesn't know how to talk to customers the service level and service delivery is bad. I was disappointed by the employee named Jolina and I will not spend my funds there anymore I spent R2500 to be disrespected by your employee she has no way of speaking to customers she doesn't think before opening her mouth I don't know how there is such a staff member there I felt invaluable and embarrassed the way she spoke to me yesterday and even clicked her tongue at me right in front of other customers. I went to the management there they said they will deal with it but I asked them to take down my details and provide follow up feedback regarding this behaviour and yet they did not. I will not be shopping at spar at all anymore checkers service is way better than the attitude you get from staffs there being shouted at by an employee Infront of people and my family Infront of everyone I felt small and I was even shaking. I work for a financial institution myself I value and respect my clients when I am at work .I need and demand action to be taken. Costumers comes first and need to be valued treated with respect and integrity speaking to me like a 5year old I will not tolerate nor will I accept I wonder how many clients gets this treatment from Jolina I am more than irate not even my team leader speaks to me in that way and mostly click their tongue at me no man.of other customers. I went to the management there they said they will deal with it but I asked them to take down my details and provide follow up feedback regarding this behaviour and yet they did not. I will not be shopping at spar at all anymore checkers service is way better than the attitude you get from staffs there being shouted at by an employee Infront of people and my family Infront of everyone I felt small and I was even shaking. I work for a financial institution myself I value and respect my clients when I am at work .I need and demand action to be taken. Costumers comes first and need to be valued treated with respect and integrity speaking to me like a 5year old I will not tolerate nor will I accept I wonder how many clients gets this treatment from Jolina I am more than irate not even my team leader speaks to me in that way and mostly click their tongue at me no man.
SZ
Sindisiwe Z's update06 Mar 2026, 10:50
Reviewer Update
Good day I am writing this review with so much disappointed from Bertrams spar the staff there is horrible and doesn't know how to talk to customers the service level and service delivery is bad. I was disappointed by the employee named Jolina and I will not spend my funds there anymore I spent R2500 to be disrespected by your employee she has no way of speaking to customers she doesn't think before opening her mouth I don't know how there is such a staff member there I felt invaluable and embarrassed the way she spoke to me yesterday and even clicked her tongue at me right in front of other customers. I went to the management there they said they will deal with it but I asked them to take down my details and provide follow up feedback regarding this behaviour and yet they did not. I will not be shopping at spar at all anymore checkers service is way better than the attitude you get from staffs there being shouted at by an employee Infront of people and my family Infront of everyone I felt small and I was even shaking. I work for a financial institution myself I value and respect my clients when I am at work .I need and demand action to be taken. Costumers comes first and need to be valued treated with respect and integrity speaking to me like a 5year old I will not tolerate nor will I accept I wonder how many clients gets this treatment from Jolina I am more than irate not even my team leader speaks to me in that way and mostly click their tongue at me no man.of other customers. I went to the management there they said they will deal with it but I asked them to take down my details and provide follow up feedback regarding this behaviour and yet they did not. I will not be shopping at spar at all anymore checkers service is way better than the attitude you get from staffs there being shouted at by an employee Infront of people and my family Infront of everyone I felt small and I was even shaking. I work for a financial institution myself I value and respect my clients when I am at work .I need and demand action to be taken. Costumers comes first and need to be valued treated with respect and integrity speaking to me like a 5year old I will not tolerate nor will I accept I wonder how many clients gets this treatment from Jolina I am more than irate not even my team leader speaks to me in that way and mostly click their tongue at me no man.