hM
hloni M
1 reviews | Active since Jul 2012
04 Apr 2016, 14:27
RUDE CASHIER AT TOPS
On Saturday at about 12h00 I went to Tops to purchase a Castle Lite quart and i came in with my empty returnable bottle. When i got to the cashier, she instructed me to place the empty bottle in a case that is situated behind the till counter. I was rather confused at this odd request and I asked that she place it for me as the case was just behind her. She rudely refused and then helped the next customer that was in line and completely ignoring me. As a paying customer, i felt completely disrespected. <br> <br> I have been shopping at Spar for years and I have never experienced such service. The vast majority of your employees value customer service and have always assisted me with a smile.
Helpful (0)
Replies (1)0
Replies (1)SPAR's replyOfficial
05 Apr 2016, 07:28Hello Mr.LM,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
SPAR's reply05 Apr 2016, 07:28
Official
Hello Mr.LM,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
