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Andile N

1 reviews | Active since Jan 2016

05 Apr 2023, 11:55

Rotten Goods sold at Spar Pineslopes

Rotten fruits and goods at Spar Pineslopes I went at Spar Pineslopes in Fourwars and bought Peaches. Their fridges lights at the time were switched off so it was dark. When i got home, my two year old son ate the peaches. we then noticed that the peaches were actually rotten and had Moths insects moving inside. the next day my son had an upset stomach and diarrhea. we took him to the doctor and were told it was something he ate that upset his stomach. he got medication and treatment an two days later he was better. I then reported this to Spar that they should also consider reimbursing me on medical costs as they were unplanned and their fault basically. I never got any repsonse from them, they never even bothered to call and follow up on rending me for the peaches.

I then spoke to the Store Manager Casper De Bruyn, who was totally useless and all he cared about was to protect the brand of Spar. I spoke to him about CPA that clearly states our rights as consumers on good quality goods and compliance on Health and safety regulations. It is clear Spar does not practice any of these as they have rotten goods they so proud selling to consumers and they turn around and d=say maybe it was not the Peaches that caused the diarrhea on my son. I have the pictures of all the rotten fruits and from their fridges everything was rotten. The way he treated my situation is totally different from how a white customer would be treated. I had to call them, go to their store send emails but nothing helpful from their end. as of this point i am not even refunded for the rotten peaches i returned to their store the following day.

this is taking advantage of people and they don't want to take any form of accountability about their unacceptable Health standards. If you are a black person and buys at Spar and something happens to you, they will say maybe its not their fault and you will be left in the dessert.

Casper showed signs of being irritated by me by raising his voice to me and actually said there is nothing i can do for you, I will rather have someone from head-office call you to discuss further. as a manager he should try by all means to be calm and actually assist me, but he did not.

I then decided to share my experience just to have a voice on how we still suffer as black people in equality treatment as it is clearly the case at Spar Pineslopes.

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