Rotten Attitude of Spar

<p>Last Tuesday, I went to purchase milk Parklands (Cape Town) Spar. I always buy milk (and tea) for personal use in bulk and as I was loading the special onto the trolley, Ngoni (staff) asked me howmany I was buying. I said ten(boxes of six). He said he has the right to limit quantities so I asked why is it then not displayed on the shelf which boldly indicates the (special) price. He said it was in the leaflet. I insisted that it should also have been on the shelf notice indicating the price but he was not interested. I then requested for the store manager and he (Ngoni) said he was the manager. I later learnt that he was not the manager. I later contacted the real manager Andre. I complained to Andre about Ngoni's rotten attitude towards a customer who did not assist but was instead asserting his authority. He said he will "get to the bottom of it" and call within 24 hours. When after 24 hours I did not receive a call from Andre, I called Spar head office (customer care) in Durban and spoke to Linda who said they will investigate and thereafter regional manager for Cape Town, will call within 3 days. I called HO again 4 days later and was again told by Linda that a certain Eugene will call. </p> <p>I in fact said to all:</p> <p>1. Why limit quantities in the small print in the leaflets that all customers do not see.</p> <p>2. It was not as if people were in queues to buy the product as I was the only customer for the particular product.</p> <p>3. It was alleged by Andre: People buy to resell. If so, how does reselling affect Spar because Spar still obtains the advertised purchased price.</p> <p>4. Ngoni spoke very politely to the White customers.</p> <p> </p> <p>Nothing else but rotten attitude. This Spar used to be my store but no more.</p>