Ridiculous customer service

On the 04/11/2015 i was at spar doing shopping golden apples were marked R9.99 had A4 signage on I took 2 packs and other 3 customers took,the sales consultant came and removed the signage, we proceed to till point I explained to the cashier of what happened and he call the manager by the name of Sean and I explained to him as well,he went and came back with the signage sarcastically he said clearly the signage says 1kg and the apples you took and not 1kg I said to him the signage was on the apples we took ,I asked him to call the consultant who removed the signage and he decided to go and ask him behind our backs and he came back saying the is no way I will give you at R9.99 the consultant told you ..we were treated like theives for 9.99 ..Sean is arrogant and he needs training for customer sales ..he doesn't have management skills I wonder what does it take at spar to be the manager.on the 04/11/2015 I sent and email to spar head office and GLenda responded saying they will revert back to me within 7 days working hours,to date I haven't heard from them or is it because I'm black?I will never ever shop in spar.<br>