1 reviews | Active since Jul 2015
Refused transactions and was humiliated
Yesterday my brother and I went to Andrew's Spar, Empangeni to buy some groceries for the house.<br> <br> Upon arival at the till the cashier refused transaction, stating that my brother's bank card cannot be swiped as it has a chip (the card works, some machines dont pick up the chip so other stores like Checkers do not have a problem checking the card for being legit, and they do swipe it after checking authentication), and indirectly stated at us being ********, to which I ended up calling for the manager, and she also had the same useless excuse and did not even bother checking for the card's authenticity.<br> <br> We ended up being humiliated in front of a dozen other people and had to leave.<br> Well done Andrew's Spar. you lost a old customer.
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
