refused to do a refund

Good day, <br> <br> I would like to bring to your attention the poor quality of customer service I received from Tops Spar Fontana Cresta. I bought a Stoney ****** Beer 2.25L under the impression that it was on special throughout all the Spar's including SPAR TOPS. Upon realizing this was not the case and the drink was R15.99. I advised the cashier of same and requested she refund me so I can go across the road to SPAR to buy same for the special amount as advertised, I was rudely told they will not refund me for my ignorance \ I should have checked the price at the fridge\" by the cashier Phumla. The manager/supervisor was a few feet away on the phone, despite the commotion she did not badge at all, regardless of me being at the store for more that 10min. I eventually left as I was on lunch and had to rush back to the office. I work 2.2km away from spar and I did advise them that I'm neither coming for my refund as it will cause me money nor for the drink as it is far and was a dvised I can do as I please , bottom line they will not refund me, leading to me leaving the drink and a change of R20 at the store. <br> <br> Your intervention will be highly appreciated. "