1 reviews | Active since Mar 2013
Refusal to accept my 5 cent coin
Shopped at Spar at Retail Crossing yesterday (04/01/2016) and my total was R320.30. I paid the 30 cents with a 20 cent coin and two 5 cent coins and the cashier refused to accept my 5 cent coins. She could not provide a suitable explanation for this and insisted that they could not accept these, so I asked to speak with the manager, whom she blatantly refused to call in spite of my insistence to speak with them. After seeing that I would not budge, she took out a 10 cent coin from her pocket, gave me back my 5 cent coins and proceeded to assist the next customer. Her bad attitude and pathetic treatment of me as a customer will ensure that I will never return to that store. And for Spar's information, a 5 cent coin is an acceptable form of payment and refusal of acceptance can see you reported to the SA Reserve Bank.
Thank you for bringing this to our attention. We will be taking this up with the owner of the store and within a maximum of 7 working days we will contact you to resolve this matter.
Yours Faithfully
Luyanda Dlamini
Customer Care Advisor
www.spar.co.za
Thank you for bringing this to our attention. We will be taking this up with the owner of the store and within a maximum of 7 working days we will contact you to resolve this matter.
Yours Faithfully
Luyanda Dlamini
Customer Care Advisor
www.spar.co.za
