REALLY BAD CUSTOMER SERVICE

Good morning<br> Will you please assist me with the following?<br> Yesterday afternoon my friend and myself visited Belhar superspar as we always do buy some odds and ends, yesterday we had a very bad experience(or rather my friend did ) I just stood by and listened. We drive to the spar with our bike and leave the helmets at the parcel counter when shopping, yesterday the clerk told him no, that's all she said was no....I was confused and told my friend to carry the helmets and he refused because he couldn't shop with two helmets in his hand, he and the clerk had a bit of a falling out and he told me were are going to the Pnp in Parow. Now first off, this lady had no sense of customer service whatsoever, she shouldn't be working in that kind of environment interacting with client with that attitude, secondly, why were we able to leave our helmets there before and not yesterday? if the leaving of helmets is prohibited in the store, please put up a sign or something in order for us to be aware. Spar will be losing a lot of clients this way.<br> Please contact my friend to inform him what the procedure is or if this was just a case of the clerk being tired and not wanting to assist us .