jP
jc P

1 reviews | Active since Jun 2014

21 Jul 2015, 17:13

rarely a pleasant experience

HI<br> 1 out of 9 times i go to the spar the experience is ok at best I understand that the individuals behind the counters probably do not want to scan my items and take my money judging by the lack of enthusiasm and or pleasantness. I still think that you could say hi with a smile and do not make me feel guilty for bothering you. today was really no exception besides the nice lady showing me the funny looking chocolate ***** on the table at the entrance (Thank you ), i again today went to buy two of one item that like most other day i try and buy whats on special cause its the little saving that count i guess. for the second time i was hardly shocked when at the pay point the item was not the price like the specials paper on the shelf said but more expensive, I left it and payed the amount knowing that waiting for someone to recognize the lady's hand signals to come and remove the items would take the 30 min. Again for the second time I went and removed the paper from the shelf giving it to the first person whom looks like had authority and said that the price displayed is wrong. I understand that forgeting a price tag is normal but that many in two weeks, your specials change weely

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Replies (1)
SPAR
SPAR's reply22 Jul 2015, 07:37
Official
Hello killercarot,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za