******, ASS KISSING & PATHETHIC SERVICE!!!!

Purchased goods to the value of R300 as per usual. Ncamie swiped my card 8 times. Was told systems are offline. White lady at the next tilpoint had the same issue. We both refused to withdraw at the STD BANK atm and be incurred extra charges due to a fault of Spar. Waited 30 minutes at tilpoint for the Manager, James. White lady was allowed to leave with her goods as she would return tomorrow to pay. However, James refused to let me do the same. Saying that he does not know me. How would he know a customer if he's never to be seen? I have lived in Sunningdale for the past 13 years & shop at this Spar everyday after work! Shocking to see the manager being so selective and of course ******!! I WILL NEVER RETURN TO THIS SPAR & HAVE INFORMED MY FAMILY AND FRIENDS TO NEVER SHOP HERE AGAIN - or at any other Spar branches!!! I would rather inconvenience myself by stopping at Pick n Pay at the mall after work to do my shopping, than support a place with such pathetic, ******, useless staff! Glad that WOOLWORTHS have opened up around the corner. Goodbye Spar. NB: No contingency plan in place for situations like this when systems are offline? Well played, Spar. Well played. Good riddance.