SZ
Sibongile Z

1 reviews | Active since Apr 2010

04 Apr 2016, 20:58

quality service depends on race??

The best way to explain this complaint is through a written illustration of how the event took place.<br> <br> I was in the line about to pay for my goods. A white lady and a white gentleman was in front of me:<br> <br> White lady at the tillpoint<br> <br> Cashier: Hi Mam, would you like a plastic?<br> <br> White man at the tillpoint<br> <br> Cashier: Hi Sir, wpuld you like a plastic?<br> <br> Me - African lady at the tillpoint<br> <br> Cashier: Plastic?<br> <br> Im not sure whether its Spars employee policy to only show respect and quality service to non Africans. <br> <br> This is quite despicable.

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Replies (1)
SPAR
SPAR's reply05 Apr 2016, 07:32
Official
Hello sbo7753,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za