PROMISED NOT KEPT

IM A PERMANENT AND CONSISTENT CUSTOMER AT THE BAKERY, SPAR SUNNINGHILL. AND THAT RELATIONSHIP HAS JUST ENDED. PLACED A ORDER PER TELEPHONE ON MONDAY FOR COLLECTION ON FRIDAY 25 AUGUST 2023, I BOUGHT TO MUCH ( 3 SLABS DIFFERENT FLAVORS ) AND IS NOW BEING TAKEN FOR GRANTED. THE CAKES FELL APART ,THE CHOCOLATE COATED WAS THE WAY IT LOOKS FROM PREVIOUS PURCHASES. BUT LEMON AND PEPPERMINT WAS READY TO BE USED FOR TRIFLE. NO FIRM COATING LIKE BEFORE. I WAS A DISGUSTING HOST AT MY GRANDSON BIRTHDAY.( I COULD NOT BRING THE CAKE TO THE TABLE) BECAUSE OF IREEN AND ANDRY NOW SAYING MY DRIVER DROPPED THE CAKE. THEIR WAS NO COATING LIKE BEFORE , IREEN NEVER GAVE ME NO CHANCE TO EXPLAIN. SHE SAID IT WAS QUALITY CHECKED BY HER BEFORE IT LEFT THE STORE. PLEASE PRODUCE THE PICS FROM UR CCTV IREEN. THIS IS NOT WHAT WE NORMALLY GET FOR R44.99. THE QUALITY WAS PUTRID. AND OUR AFTER PURCHASE CUSTOMER SERVICE HAS A SMELL...........