MH
Michelle H
1 reviews | Active since Mar 2015
05 Mar 2015, 14:32
Price difference from shelf to till
on numerous occasions I have bought groceries at the Spar and when I get to the till the prices they charge for certain items are R2 - R3 more than the prices on the shelf. if you don't say anything or check the prices they pocket the extra money they charge. <br> My husband bough bread and milk once and they charged him over R50. when he querried it they apologized and fixed the price to R35. A whole R15 more.<br> I am tired of shopping at the Spar and always have to complain for them to fix my bill. Their apologies is not good enough anymore.<br> I want feedback from the Spar WHY there is always a price difference?? And the excuse the shelf prices is not updated is not good enough.<br>
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Replies (1)SPAR's replyOfficial
06 Mar 2015, 09:29Hello MHaarhoff,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and we will contact you within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and we will contact you within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
SPAR's reply06 Mar 2015, 09:29
Official
Hello MHaarhoff,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and we will contact you within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and we will contact you within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
