Poor customer service

Hello<br> I am a regular shopper at the Belairs northriding spar, purely due to convenience.<br> Recently I have noticed a decline in quality of goods and customer service.<br> <br> I purchased pre packed wholewheat wraps got home and found they were moldy.<br> <br> At the teller, I had one of the basket trolleys with 6 items in it, the teller and 3 supervisors on duty each made it a point of telling me that I was in a basket only isle, even though it was a basket trolley and I only had 6 items. They also made it look like I was an idiot for being in that isle.<br> All of them coming around the till to look at my basket and the sign then me, then raising their eyes at me.<br> At a seperate occassion, I had a basket in the basket only isle, the teller would not unpack the items in my basket, again about 5/6 items, she said it was not her job.<br> On a seperate occassion, I had 3 items in my hand and put them on the counter infront of the till. The teller told me I must put it to the side before she could scan the items.<br> Is it just me or is the service industry rapidly declining. The staff are not consumer driven, they get paid to provide a service.<br> I now make it a point to go to Game or woolies instead.<br> <br> Disillusioned