Pathetic Service

Every month my daughter and I buys bread ( 80-100 white loafs) to feed the needy in Reiger Park. We giving back to the community. On Tuesday 23 April 2024, I placed an order with Lorenso at the bakery for 80 white loafs of bread. He completed the form as per my request for 80 white loafs of bread to be collected on Friday 26 April 2024 at 10 o'clock. On my arrival at Spar this morning( Friday 26 April 2024) just after 10am, the ladies said they are not aware of my order and Lorenzo will only be in by 11 o'clock. I then spoke to the manager and she wanted to assist, they couldn't find my order form, because it was at the back of the book. Another lady came out and said Lorenzo told her the order was for Saturday. This lady then said they will bake my bread and I can collect it within 90 minutes, I asked her several times if the bread will be ready by then, she assured me it will be ready. Arriving at the store 2 hours later, Lorenzo said the bread will only be ready within an hours time. and I requested for a refund.

This is so uncalled for, people re**** on me to deliver the bread. they waisted my time, my money and my petrol and some people don't have anything to eat.