Pathetic Service

<p>The store doesn't sell brooms ? You want a broom u have to place a special order????? I've been shopping in ths shop for about 6 weeks since I'm new in the area but he'll no on Thursday I go there to look for a broom, I pick a broom n when we get to the till point to pay for all other goods including the Broom sadly the poor cashier can't ring it up no barcode, the supervisor comes n says no you can't just buy a broom it's a combo broom n mop , I ask the lady to take me to the shelves n show me the prices n where it says combo. There is no price for either the combo or the Broom? ??? Amongst that I bought other groceries.</p> <p> </p> <p>I've been spending an average of R1500 a week in that store n sadly I can't buy a broom??? We get home n my pregnant wife feels like eating a Black For rest cake we bought there n the artificial cream is dry the cake is falling apart.</p> <p> </p> <p>On Friday I call the shop m speak to the store manager and he apologises n I also tell him all I want is to buy a broom, the same evening I take the cake back then ask the supervisor if the Broom is now available for sale n she says NO if u want a broom I will order it for you and you can get it on Tuesday? ??</p> <p> </p> <p>Spar store that doesn't sell brooms??? Or is it ignorance n laziness from the store management because there is more than 20 brooms in that shop all with no bar codes n no price meaning the shop simply refuses to sell brooms.....</p> <p> </p> <p>What baffles me the most is the store manager promised to deal with the situation but same evening he still ddnt have brooms available to sell. So now as a consumer I have to drive further down to pick n pay to buy a broom simply because myspar doesn't sell brooms. I'm gutted at the service levels of ths store .....</p> <p> </p> <p>Shall we take our monies to pick n pay n wool worths yet we have a spar at our doorstep..... </p>