PATHETIC SERVICE

I was in spar on the 14/04/2019, To purchase a loaf of bread and and Ice-cream. While standing in the que with my loaf of bread, I had realized that I forgot to take an ice-cream(there had been no one behind me at this point), I quickly ran to get the ice-cream when I had came back I noticed that there had been someone else standing at the place I just left, I then explained to the person that I was here I just went to pick another item,He then rep**** “thats Ok”, I then waited for the Gentleman in front of me to get finished with his purchase, when it was my turn, Samantha(the cashier)asked who was here first- I said I was, she then took it in her own decision that because the person in behind me had bought something from the counter that he would be served first because his items was already packed(note I bought 2 items only)(it wouldn’t have taken 20sec for me to be out of spar)

I have purchased at this pay- point before over the counter and never was I served first before any customer in front of me!!!!!

The note , the pay-point reads “3 items or less”

If Samantha new that Customers that buy over the counter should be served first.Then the note should read.” Customer’s purchasing over the counter will be served at priority/first”

IF THIS IS THE KIND OF SEVICE THAT MANAGEMENT ALLOWS THEIR STAFF TO GIVE CUSTOMERS, THEN KNOWEL’S SPAR IS THE LAST PLACE I WILL SHOP AGAIN....

MATHEW ********** 936