NF
NAZLIE F

1 reviews | Active since Jan 2014

16 Feb 2016, 17:32

pass due food

I been a loyal shopper at the above mentioned spar for long now but since December 2015 I have noticed their standards has gone down. 3 weeks ago I bought a chicken.mayo sub and roast beef from their prepared meals. The sub was in the cooler fridge. When we got home we found the sub had mould underneath n on the.inside the.mayo has gone sour. I contacted spar but was put through to to so.many.people that my.airtime ran out. I went to the shop and asked the assistant who.i can speak.with but again I was sent from.pillar to.post. Last week we bought biryani from them n again the food was off same happened when we bought lasagne n mac n mince dishes. To add insult to injury you never get hold off the.person in charge. Yes that spar is located in a disadvantaged community but surely we also.pay for.our groceries.like all othe customers do. Surely Spar can attend to these complaints. When you speak.to the staff about a concern all.they do is nod their heads or look spaced out. And that I find so annoying cause if you read their pledge on the walls you would think they their to help u the.customer. Seems their staff is like the food \ tasteless and old\""

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Replies (1)
SPAR
SPAR's reply19 Feb 2016, 07:48
Official
Hello REZAFISHER,


Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za