Paid for missing items

On 12 March at 07h38 I bought a magazine, eggs and two packets of B&H cigarettes and paid for the items at the cigarette counter. When I arrived at home I realised that I did not have the cigarettes. I returned to the shop and they insisted on a till slip. I mentioned that I had left it at home and was not prepared to make a third trip. I phoned the manager who promised to call me back within half an hour. Two hours later I phoned him again and he promised to phone me back from his 'office'. I'm still waiting for the call! I paid R50 for 2 packets of cigarettes that I still do not have! <br> <br>