CS
CASPER S

1 reviews | Active since Oct 2013

14 Jun 2015, 15:09

NOT PACKING ALL ITEMS BOUGHT INTO SHOPPING BAG...

At 14:05 Sunday 14 June 2015 I purchased items at the Spar at Fontana Cresta, corner of Judges Avenue and Beyers Naud? Drive and paid for it at the till. The items were rung up by a female cashier named Ncamisile. She did not pack all the items I had purchased into the shopping bag: these items were a pack of candles and a slab of Beacon Forest Fruit & Nut chocolate. On arriving home I discovered that these items were missing from the shopping bag. I immediately went back to the Spar, just after 14:30 and confronted the cashier and asked her why these items were not packed and demanded that she find them and hand them to me. She pretended to not know what I was asking for and then pretended to look for them behind the counter - she then \found"them among other shop goods and handed them to me without any explanation or apology. I strongly suspect that she had tried to pilfer these two items. It may not be the first time that she has attempted this trick. """

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Replies (1)
SPAR
SPAR's reply15 Jun 2015, 07:25
Official
Hello consumer12469,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za