LM
Leoni M

1 reviews | Active since Jun 2018

20 Feb 2025, 09:58

NOT HAPPY DUE TO NO RESPONSE

Good day

To start, I love your store and do 95% of my shopping at Queenswood Spar.

I have a logged a call on the Spar website about a complaint and enquiry. I have had zero response.

The store in question is Queenswood Superspar. I would like to know who the owner is and get no feedback.

There was an incident in the store almost 2 weeks ago where my daughter was injured instore. On asking to speak to a manager about the matter, not 1 was on the floor or available. I went back on Sunday again to do some shopping (I love the Queenswood store) and tried speaking to a manager again, once again, not 1 on the floor.

I have also messages via the whatsapp group….get 2 ticks but no response. I also sent an e-mail to the store address on their website, no response.

We tried phoning Spar customer care, no-one answers. We tried phoning the store, no-one answers.

This is really poor that there is no-one available to speak to instore.

I just had to bring this to someone’s attention.

Kind regards Leoni

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