Northway Spar NO for you

I have supported the Northway Spar since it opened many years back but the level of customer service has declined drastically. I went to the Northway Mall Spar on Friday 4 Dec to buy a few goods and play the powerball lottery. The lottery machine is often left unstaffed and one must just stand there to wait for someone to come notice you or you have to go call someone yourself. While this is frustrating enough, on Friday after waiting 15 minutes in the queue I was ignored by the woman behind the machine who proceeded to assist another staff member to take some funds from her till there. I waited patiently at the front of the queue only to be told she could not enter my numbers onto her machine. She then told me the queue is too long and it will take too long - \NO!"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;927711;1004;13;2;0;0;0;0;2;NULL;NULL;NULL;15/08/09 12:52;15/12/08 11:02;Terrible service/ shocking accountability;9,01E+12;Malcolm Hiom;***;I ordered 3 items(cap, jacket, boot stopper-rubber) from Renault the glen on the 9th of October. I have not received anything since and I refuse to wait any longer especially after the following happened. On the 21st of November (month and a half after order was placed) I called the sales department to ask if I could fetch the cap and boot stopper. I was told I could by Khabo Mokoena, the sales assistant. I drove 40 km's to get to the dealership. Upon arrival I was told the cap was misplaced by someone so I could not have it then. The boot stopper that I was presented with was the incorrect part as well. When I ordered the part I even showed the parts assistant my car to see which stopper I required. After this I have received no contact from them hence I asked that a refund of my money be made as soon as possible. I the emailed the head of the dealership Malcolm Hiom about this, he couldn't even have the decency the respond. Then I contacted Renault South Africa., I have been waiting for them ever since they said the customer service would contact me. I am irritated by this attitude amnd am willing to to as high as legally possible to get some feedback<br> <br> Thanks ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904617;796062;14;2;0;0;0;0;2;NULL;NULL;NULL;15/12/08 13:00;15/12/08 11:03;Appalling Service;;;***;I have been trying to get in touch via email and phone for over a week regarding a return. The item has already been collected, but I wanted to specify that I needed a bigger size. I have not gotten a response through an form of communication. This will certainly be the last time i shop with Zando. Takealot makes your customer service look like a joke.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;256942;1222;20;2;0;0;0;0;2;NULL;NULL;NULL;15/12/08 13:05;15/12/08 11:10;1 hour 15 min waiting for food & dropped calls!;***;?;***;The service from this store is horrible, I've been waiting 1 hour and 15min (and counting) for our food,so I phoned the store, 1st call was dropped, the dude's attitude was very bad. Phoned back a second time, and I was told the driver left 15min ago..... please get your act together;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;927715;897790;34;2;0;0;0;0;2;NULL;NULL;NULL;15/12/08 12:39;15/12/08 11:12;Unprofessional and ***********.;***;Delaine;***;After receiving a pamphlet from Tech Print, I called Delaine and placed an order for cooler bags with our company logo printed on the side. I made sure to ask her if they delivered to Matatiele as it was a distance from Durban and she assured me that this would not be a problem. She also assured me that my order would be delivered before 25th November 2015 as this is when I needed to hand them out. She sent through the invoice as I had to pay half the amount before they could continue. I paid in full, sending them a confirmation of payment. A week later, after not hearing from them, I sent an email asking about my order. She rep**** stating that she did not receive confirmation of payment but can see the payment reflecting. Another week gone and no correspondence was received from them. I sent yet another email, to which she rep**** with a form to sign off the design. I did so and cautioned that time was lapsing but she assured me it would be ready before the 25th. Needless to say, 25th came and went and I have still not received my order. After numerous calls to Delaine and the evasion from so-called management. I have requested to be reimbursed but to no avail. I've been ****med.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;927719;689782;6;5;0;0;0;0;5;NULL;NULL;NULL;15/12/08 13:07;15/12/08 11:16;Customer value added service;;Leanne Newton;;I recently went through the process of purchasing a home and I would just like to say thank you to Leanne Newton from Better Life Home Loans...<br> <br> I would personally like to say THANK YOU! As first time home buyers it is always overwhelming with the extensive amount of information, more so the \finer details\"" one needs to know and understand. Not only your knowledge but your assistance and patience to make this a pleasant experience has exceeded my expectations"