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In October 2015 my husband bought drywors from Spar Meyersdal. On his way out he started eating it and bit into a stone which broke his tooth right through the middle. He went back to report the matter as was told by the store owner and the butchery manager that they will reimburse him in double for the drywors and would do anything to rectify the matter. He said that he would like to get his tooth fixed and was told by the owner that he must get his tooth fixed and send them the bill. A temporary procedure had to be done and this invoice with the the quote for the completion was sent to them. Now 7 month later, the matter is still not solved.. we went back to Spar and was told that HQ is handling the matter. We then contacted HQ who then told us that they know nothing about the claim. Eventually we were told that the insurance will handle the matter. 2 weeks ago the insurer told us to accept R5000, we then told them that the quotes are R6200 to cover the costs. Up to date again we have not received any feed back after numerous mails was again sent to them.. We went to the small claims court and the owner of Spar Meyersdal refused to sign and said HQ must sort this sh#t out.