NO EXCHANGE OF A PRODUCT

I RECEIVED 2 PACKETS OF SPAR BRAND NAPPIES ON MY STORK PARTY, WHICH THE ONE PACKET I HAVE STARTED USING AND THE 2ND ONE WAS STILL SEALED, I DID NOT RECEIVE A SLIP AS IT WAS A PRESENT. ON PHONING THE BRANCH WHERE IT WAS PURCHASED THEY REFUSED TO EXCHANGE IT FOR A BIGGER SIZE AS MY BABY WAS GETTING TO BIG FOR THEM. I PHONED HEAD OFFICE 2 WEEKS BACK AND STILL NO ONE HAS PHONED ME TO ASSIST ME WITH THIS. I STAY 2 BLOCKS FROM THIS BRANCH AND BELIEVE ME I WOULD NOT PURCHASE ANYTHING FROM THIS BRANCH I WOULD RATHER GO TO ANOTHER BRANCH EVEN IF I HAVE TO DRIVE FURTHER FROM HOME <br>