No delivery!!

The online shopping at Spar is totally bul****!! Especially the Germiston one! Yesterday i bought things and my order was placed at 14:44 and requested for the order to be delivered at 17:00-18:00 and guess what! It never came since i received the email at 18:18 saying my order is on the way until now this morning it never came!! Even the status on the App still says delivering!! I am sooo ****ed!. I won’t even hide my name this is Siphosethu Ngogodo!