1 reviews | Active since Dec 2013
NO CLEAR PLASTICS FOR PERISHABLES AT TILLS.
I am so disappointed with Spar Waterloo newly established protocol of saving costs but neglecting customers satisfaction. Last week I bought some items for the house which included cosmetics and cold meats, to my surprise at the till the packer placed everything together. When I questioned why she did that she said they have no stock, again on Saturday when I went to tops to buy whiskey and dry lemon for my husband the lady asked me to buy a packet because they no longer issuing to customers as they are saving. Today when I went to buy ham, they have always sold vacuum packed ham there was none. Again I asked why is it left outside and not vaccumed I was told due to saving costs they no longer vacuum it but display it, I showed he that the pieces were looking greenish like they are off. I spoke to the Deli manager who told me that :\Staff is on break will return at 15:00 if you can wait for them then they can do a fresh lot and vacuum seal it for you. Also many stores are displaying cold meats so we are also following that trend now. But should you require vaccum packed pack you can ask them to do it for you."This is all new and totally unacceptable and absolutely ***********."""
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
