My Spar no longer My Spar

Sat 2:27 PM You sent Today, about hour ago I tried calling "MY SPAR-KNOWLES" -*** I was on the phone 6minutes, after pressing every button I got the restaurant manager I asked to go through to cashier manager or supervisor and was put back to switchboard and the merry go round continued. So I ended the call and am now putting the complaint here! I just finished shopping to see the cashier charged me twice for Tomatoe Puree. R19.99 cashier 84 till 020 slip 0840 time 12.43 and to top it off I was also not given the Rewards discount that would make my SPAR Ice cream R49 as promised on your spar magazine that I received Friday. I cannot get back to Spar till the weekend again. So I want to know what they are going to do to rectify this. I never buy two tomatoe Puree my shopping list is the same week on week. So I hope you can watch the camera and refund me. Can reach me at work Monday *** or just advise who I can come see on Saturday when I get to the shop again. My SPAR My SPAR Hi Marilyn, thanks for your message. We aren't here at the moment, but we'll get back to you soon! You sent You sent This is the Ice creamspecial and I was no given the rewards...till slip number 7372, till 002 cashier 103 time 12.50. So all together Spar cheated me of R30 this Saturday Well done Spar...way to make a struggling mother smile!!😢😩😢 Yesterday at 4:01 PM Mon 4:01 PM You sent Your Customers mean nothing to you! Today at 8:15 AM 8:15 AM You sent Complaint is now going to be put on Hello Peter.

As you can see from the Facebook complaint no one got back to me. It is four days now. Obviously Spar is no longer caring about public opinion.