TD
Teslynn D
1 reviews | Active since Sept 2015
07 Sept 2015, 22:07
mouldy cake being sold to customers
I bought a chocolate eclair for myself and other dougnuts ,when I left the store I took a bite of the choc eclair ,I noticed it was not that fresh,when I took the second bite and looked into it,I noticed green mould in the eclair,I was sick to my stomach,I took it back in the shop and showed the manager ,he just returned the money for the cake ,but was not interested in the fact that I was sick from the mould ,I asked him does that solve the situation,he said there's nothing else he can do
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SPAR's replyOfficial
08 Sept 2015, 07:47Hello teslynn1234,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
SPAR's reply08 Sept 2015, 07:47
Official
Hello teslynn1234,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za