More than 2 months to investigate a complain

<p>I had numerous bad experiences at Spar Gansbaai. How many bad experiences does it take to complain? For me too many!!!</p> <p>End of March 2017 I bought some groceries at Spar in Gansbaai and asked for cash back. The cashier took my debit card and swiped it and gave me my cash. I packed my own groceries and when I wanted to leave to said I did not pay. Well that was it for me. She did not know how Cash back works. I called the manager "Tembisa" who was also poorly informed regarding complains. I asked for the owners name which they did not want to give to me. I lodged a complain at the head office with Glenda who said they will send someone to investigate and give me feedback. It is now more than 2 months later and I did not get ANY FEEDBACK.</p>