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stefanie F
1 reviews | Active since Jan 2014
09 Feb 2016, 15:51
Mold cake!!!
Absolutely unacceptable !! Out of all the spar outlets! We decided to come to to spar Goldman!! What a waste!! I bought cake on the 08/02/16, I stored it in the fridge for a staff members birthday, I took it out 09/02/16, an we cut the cake to eat it, there is black mold underneath the cake!! Because it is indeed 1 of my favorite cakes I decided to eat it, when I was done I saw it was full of mold under the cake!! Does black mold grow over night?? Apparently so!! I will never ever support this spar again! I will definitely inform family an friends that the shouldn't trust this spar !!It states that the cake must be eaten before the 12Feb2016!! It is the 9th of Feb 2016!!
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SPAR's replyOfficial
10 Feb 2016, 10:37Hello Victim saf,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,
SPAR's reply10 Feb 2016, 10:37
Official
Hello Victim saf,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,