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Chris H

1 reviews | Active since Oct 2011

17 Mar 2016, 08:47

Misleading/********** Advertising

On the Spar rewards, Simba Lays 200g with a discount of R4 is advertised. As a lay person I saw the words \Simba\" and \"Lays\" and assumed that both were on special. I purchased a 200g bag of Simba chips and could not redeem the voucher. The cashier and supervisor were both confused until another supervisor told us that Lays is made by Simba. This is very sneaky, underhanded, misleading and ambiguous advertising as consumers don't know that Lays are made by Simba. The R4 discount is not my complaint, it's the principle of the matter that the misleading advertising resulted in me buying a product. I did notice that only a packet of lays was shown in the advert but nowhere on the lays packet can I see a Simba logo either."

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Replies (1)
SPAR
SPAR's reply22 Mar 2016, 07:30
Official
Hello Chris.Hart,

Thank you for your email. This has been added to you previous record. CC***.


Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za