1 reviews | Active since Jul 2012
Managers don't care
I bought a pack of 4 Spar Grade 1 Avocados yesterday. When I opened the pack today all of them were bruised and rotten. Second pack in a week. For nearly R50 a pack I expect quality. I then took pictures and emailed it to the branch and customer care and haven't received a reply. I then decided to take the pack back. The Veg and Fruit Manager told me to just take a new pack. When I suggested that perhaps they should check all their packs he told me he gets it from Spar with a very 'who cares' attitude. As a branch, don't they check the stock they receive? I think you should still take responsibility for your stock. I then took another pack of avocados and when I came to the till, my RCS card was declined. I checked today and Spar is one of the listed stores where I can use my card. I was told by another manager that perhaps they're not online yet...in a very blase manner. I am horrified by the all three the managers I encountered attitude. <br> I will never set my foot in this branch again and I will tell all my family, friends and everyone I meet to avoid them. The customer service is pathetic and this was the straw that broke the camel's back.
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
