Manager Hein unresolved Customer Complaints

Good afternoon, <br> <br> As a regular Customer of Spar Milnerton Mall in Loxton Street, Milnerton, I am flabbergasted in the poor service from the Manager - Hein.<br> <br> This is my second Complaint to Spar wrt their Savoury Panini's that is too Salty.<br> <br> I always buy Savoury Panini's at Spar daily... and its my second time I get extra salty Panini's. First Time I called and spoke to a different Manager and explained to him and requested he address the issue. I continue to buy this thereafter as it was great.<br> <br> Now again I bought a few Panini's from Spar, again the Panini's is extra Salty. I called the store and Manager Hein, very sarcastically said that they make the Panini's according to their customers like. Some like it more salty than others. So i guess only one side of his Customers request is being adhered to here as I don't like it too salty.<br> <br> If there is different request than have two baskets - One for Salty Panini's and the other Normal.<br> <br> I actually dropped the phone on Hein's ear as he started to raise his voice - attitude not on... I mean seriously... I am the customer after all. I do think that Manager need to get some serious Customer Service training.<br>