ME
Maretha E

1 reviews | Active since Oct 2022

11 Nov 2025, 21:53

LIES AND BAD CUSTOMER CARE

I bought a bottle of Columbar Van *****en wine at RAMSGATE TOPS When I went back and there were no stock the lady said you have to order. I paid R74.99 I ordered a Box AND CONFIRMED!!! the price is R74.99 and they confirmed yes that is correct. 14 days ago. This morning when I went to collect my order, I walked to the shelve where It was kept and it was removed SPAR CONFIRMED THEY CHOOSE NOT TO STOCK VAN *****EN WINES. IF IF IF, you need you have to order upfront. They gave me the box and Linesh Roopram....charged me way more that confirmed I questioned it and they just said the price went up I reasoned and said I ordered at the price of R74.99 which you confirmed They had the attitude take it or leave it. Linesh asked the lady at the counter what is the shelve price R76.99, he placed the answer in her mouth. she said yes. I said but the is no shelve YOU JUST SAID....you only order ON REQUEST!!! ???where does this now come from? You are disgusting taking advantage, and you by yourself decide the price went up a second ago . I told them I will go on hellopeter.com and other social media platforms/ It is disgusting!! and daylight ******* to take advantage from us, the locals who keep their cash flow going throughout the year. SHAME OM RAMSGATE TOPS!! You will never see me again. I will spread the word of mouth where I go and on all platforms of social media

0
Replies (0)