RR
Ryan R

1 reviews | Active since Feb 2016

28 Feb 2016, 12:51

lack of compassion with regards to exchange

On the morning of 28,02,2016 I purchased a 1ltr of milk, the unit's expiry date is dated 3 March 2016. In the normal process I was allowed to replace the exact item, how ever, the managers attention to whom I went straight to, her attitude was something far from compassionate and understanding, further more, the spar labelling \My Spar\" is nothing of interest for the consumer, <br> <br> <br> The person I was consulting with regards to the issue at hand ( Manager ) and the bluff spar protocol is something that needs urgent attention and until such attention is giving, I will not shop, nor recommend or entertain the spar name bluff whatsoever <br> <br> <br> Time : 12:17<br> Date : 28:02:2016<br> <br> <br> Socking service !!!@!!!!! "

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Replies (1)
SPAR
SPAR's reply29 Feb 2016, 07:37
Official
Hello ryanlumi,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za