Jonnathan The Manager is soooo RUDE to customers

Hello Peter<br> <br> I need to report an unfortunate incident that happened on my way back from church on Saturday while still in my church uniform.<br> <br> When I had all my purchases and was time to pay, a cashier swiped my card, I got the message that the payment went through from my cellphone and she also got the message from the computer screen *APPROVED* <br> Then she swiped it for the second time and when I asked her why she said the receipt is not coming out from the machine which she thought it didn't go through... I showed her the messages from cellphone that she has now debited my account twice then she called the manager..<br> <br> When Jonnathan came he said hi what can I help you with...and I started explaining as above but before I even finish, he showed me the info board that they are not responsible with my bank problems and he is not working with my screen but only with his. If I have a problem I must just go sort it out with my bank.. At that time he even raised his voice to me when I ask him to return all my purchases because I couldn't tolerate his bad attitude, he said he can't do that either. He didn't apologize nor trying to explain nicely. I never saw a manager that is so rude.. <br>