CA
Carmin A
1 reviews | Active since Jan 2016
06 Jan 2016, 13:54
Indifferent and ******** attitude
Attended my local Spar to purchase two products with tiger brand vouchers. Was made a spectical of and advised by the supervisor and manager that they are not allowed to accept more than 2 vouchers - no effort made to accommodate the customer and was told to go ahead and complain to HO. The limitations of the retailers system should not affect customer service. Disappointing attitude. Bad service.
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SPAR's replyOfficial
12 Jan 2016, 08:11Hello Carminjacquelyn,
We do apologise that you have not received a timeous response and we thank you for bringing this matter to our attention. We will be taking this up with the store owner and within 7 working days, we will contact you to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
We do apologise that you have not received a timeous response and we thank you for bringing this matter to our attention. We will be taking this up with the store owner and within 7 working days, we will contact you to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
SPAR's reply12 Jan 2016, 08:11
Official
Hello Carminjacquelyn,
We do apologise that you have not received a timeous response and we thank you for bringing this matter to our attention. We will be taking this up with the store owner and within 7 working days, we will contact you to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
We do apologise that you have not received a timeous response and we thank you for bringing this matter to our attention. We will be taking this up with the store owner and within 7 working days, we will contact you to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za