JN
Jasmine N#

1 reviews | Active since Apr 2011

29 Jun 2015, 20:12

INCORRECT ADVERTISED PRICE

This is the email I wrote to Spar and they cannot say they did not read it even after I followed up because they conveniently changed the price. To Date I have not received a response: \Magnum Mini Almond which was marked as R64.99 on the fridge.<br> When I got home and checked the attached slip it indicated I had paid R67.99 for this item.<br> So indirectly I feel like I was ****** by spar. Who is now having display prices that are different from the price you pay.<br> How many other unsuspecting shoppers have been incorrectly charged for items in your store.<br> It should not be the consumers job to check that the prices are correct but that of Spar and their staff.<br> Spar is a trustworthy brand but now their image to me is a bit *****ed as I now have the additional job of having to check all items I buy with the ones that were displayed.<br> I am very disappointed and would like to let others know of this experience so that they are also weary of the goings on in the store."<br> In addition I went back a week later and bought two packets of Lays chips that was on special and advertised in the paper and on the shelves but when I went to the counter the price was not marked down.<br> """

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Replies (1)
SPAR
SPAR's reply30 Jun 2015, 08:09
Official
Hello daelene,

Thank you for your email and for bringing this matter to our attention. This has been sent through for investigation and you will be contacted to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za

Best regards,