*********** staff and broken equipment

I made a purchase at Goldfield Spar on the 21 September 2017. How ever ever difficulties with their card machines, they ended up charging me 3 times for the purchase. I asked to speak to the manager, I Woman took my slip and went in to the office. A woman called Rose came out. After deciding that she could not help me she went back in to the office and an arrogant man called Garth Came out of the office. When I asked him if he was the manager he shrugged and told me he was only one of them. After explaining to him what had happened he said I must wait 24 hours and if it is not reversed by then it is my responsibility to go to the bank and see if I can get it reversed.