HB
Hester B
1 reviews | Active since Aug 2012
09 Oct 2022, 10:20
In breacjlh of the consumer act
Spar Rosslyn, refuse to give me stock at Shelving prices after I have requested that they assist me as the product was packed on the wrong line. The assistant manager was very rude by the name of Silvia as she was very addiment that she will not assit in the correction of the price as advertised on the shelving.
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Hester B's updateReviewer Update
09 Oct 2022, 10:48I am a contract working in the area, as I I needed gloves I visitid your store to buy house hold cloves. On the shelve there was a price of R25. 99 and Spar Good living House hold gloves was hanging above it. I took 8 pairs and proceeded to the till. When it was scanned the price went up to R30. 49. I questioned the price and the till operator went to check to confirm the price on the shelve. The barcode did not match up and she asked for the sore assistant manager by the name of Silvia. I asked Silvia if she can please assit by changing the price to the one on the shelve and immediately refused. As a consumer it is not my responsibility to check barcodes on products when that is the only product above the line of pricing, expecially if it is the same product. Silvia refuse that I even take a photo of the shelve price. After eventually paying the scanned price not the shelve price. I wanted to show Silvia that not even on her shelve the scanned priced was listed. And I was once again treated like a dog as a customer, for insisting getting any product at the price on the shelve.
Thanks
Thanks
HB
Hester B's update09 Oct 2022, 10:48
Reviewer Update
I am a contract working in the area, as I I needed gloves I visitid your store to buy house hold cloves. On the shelve there was a price of R25. 99 and Spar Good living House hold gloves was hanging above it. I took 8 pairs and proceeded to the till. When it was scanned the price went up to R30. 49. I questioned the price and the till operator went to check to confirm the price on the shelve. The barcode did not match up and she asked for the sore assistant manager by the name of Silvia. I asked Silvia if she can please assit by changing the price to the one on the shelve and immediately refused. As a consumer it is not my responsibility to check barcodes on products when that is the only product above the line of pricing, expecially if it is the same product. Silvia refuse that I even take a photo of the shelve price. After eventually paying the scanned price not the shelve price. I wanted to show Silvia that not even on her shelve the scanned priced was listed. And I was once again treated like a dog as a customer, for insisting getting any product at the price on the shelve.
Thanks
Thanks