MJ
Mynhardt J

1 reviews | Active since Feb 2014

27 Nov 2015, 17:37

If the customer CARE line does not even CARE

7 November I complained about bad service. 9 November I get feedback. Spar will RESOLVE the complaint within 7 working days. I count 15 working days already NO contact made at all. Well done Spar! Your Mantra is slightly misleading: At SPAR we continuously strive to achieve the highest standards of quality in all areas, from our warm and dedicated service to all our products...I think not! And so I wait<br> <br> Hello hotchefs,<br> Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days

0
Replies (1)
SPAR
SPAR's reply30 Nov 2015, 15:56
Official
Hello hotchefs,

Thank you for the feedback. This has been escalated.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za